Tuesday 26 February 2013

Ambiguous instructions and hidden costs

  • Ambiguous instructions
  • Hidden costs

These are the problems for Drupal, made better or worse by evangelical support from people who give lectures or go to groups. It seems rude to someone who is saying "straight out of the box" in a lecture that the thing does not even turn-on for some parts of the audience. It seems rude to parts of the audience that a product does not work from available instructions, and incurs hidden costs.

Just for now I will experiment with Wordpress E-commerce but hope to come back when the first textbook writer dares put instructions in print. I have paid my deposit.